COLLECTIONS/SUBROGATION SPECIALIST

JOB RESPONSIBILITIES:

This is responsible specialized work in the processing and evaluating of complex subrogation, property damage and bodily injury  recovery claims for Phoenix National’s clients.  Work involves responsibility for the processing and evaluating of claims regarding all aspects of subrogation, property damage and medical reimbursements.  You will  exercise considerable independent judgment and decision making in negotiating property damage settlements, medical payments. Primarily, work entails heavy public contact in office telephone work and written correspondence,  some field investigation will be required. Work is primarily intellectual and varies on a daily basis.. General supervision is performed by received from the collection manager held accountable for insurance subrogation recovery.

 

ESSENTIAL FUNCTIONS

Researches, evaluates and processes all aspects of property damage and subrogation claims.

Prepares and submits investigation correspondence to attorneys and insurance companies.

Negotiates claims collection settlement, subject to the managers approval after discussing with the client.  Obtains written and recorded statements from witnesses and other parties, either by telephone or a on-site visit.  Establishes and maintains files and tracking logs for subrogation, property damage claims and special disability fund recovery.  Works with the various states department of Motor Vehicles t0 suspend and reinstatement of the claimant driver license.

Establishes agreement for release and monthly payment contract monthly payment contract with claimant.  Works closely with client adjusters to obtain necessary documentation and discuss status. Provides assistance to Phoenix National Service Inc’s attorney network  for litigation collection cases. May from time to time attends court hearings.  Performs other related work as required.

DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS:

Considerable knowledge of State and Federal liability statutes and principles and practices of property/casualty claims adjustment.  Ability to analyze  multiple facts and exercise sound judgment in arriving at a desired conclusion.  Ability to make plan, organize and work independently under minimal supervision.  Ability deal tactfully and courteously with claimants, attorneys, physicians, City officials and the general public.   Ability to maintain financial reports, accurately.  Ability to analyze accidents from written reports and local investigations.

Ability to express oneself clearly and effectively, orally and in writing.  Ability to operate in a high paced highly automated computer environment efficiently.

  

DESIRABLE BASIC TRAINING AND EXPERIENCE:

Graduation from high school or its equivalent, possession of the State of Florida class 520 or 620 license, and considerable (2 - 4 years) experience in the filing and handling of subrogation claims or collections.    

TOOLS AND EQUIPMENT:

Personal computers including keyboard utilizing software programs including: Microsoft Word, Excel and Corporate Systems; typewriters, copiers, calculators, fax machine and other related office equipment. Individual should be comfortable working with work flow systems and automated dialing and template word processing systems.

WORK ENVIRONMENT:

Subrogation work is performed in a temperature controlled office setting, mostly from a seated position at a modular workstation. The noise level in the work environment is usually moderate to low as with most offices.

Collection work can be performed at any location where a high-speed internet connection is available.

Please send resume to phoenixnational@comcast.net  A representative will contact you within 24 hours to review your qualifications at the phone number you provide.